If your Akira 35th Anniversary Box Set arrived damaged

On Tuesday, October 31, the Akira 35th Anniversary Box Set was loosed upon the world. We’ve been thrilled to see how many people have enjoyed the set since its release, in online reviews, videos, social media posts, and more.
 
However, we have also heard from some of you who received boxes that had been damaged in shipping. We apologize to anyone who received the box damaged. We want every reader to have the best possible experience with this set for years to come, and that doesn’t include letting a torn or dented box sit on your shelf.
 
If your outer box containing the books arrived damaged in any way, we are offering a free replacement. Please send your full name, mailing address, and photo(s) of any damage on the box to Penguin Random House Customer Service at

customerservice@nullpenguinrandomhouse.com

and we will send you a new box free of charge in the next 6-8 weeks. (We are requesting photos so that we can see exactly how the box was damaged and hopefully prevent similar problems in the future.)
 
Our thanks go out to each of you who ordered this new edition of one of the greatest comics of all time.
 
Sincerely,
Kodansha Comics